Comprehensive Overview of AMC's Video Consultation and Second Opinion Services

1. What is the difference between a Video Consultation and a Second Opinion?

Video Consultation

• A real-time video consultation between the patient, local physician, and AMC physician
• Supported by AMC case coordinators and interpreters
• Available for overseas patients seeking medical advice
• Medical information is analyzed and explained through the video consultation
• A full written report is provided after the consultation

Second Opinion

• A written opinion based on the patient's medical records (diagnosis, test results, etc.)
• Available for overseas patients seeking a second opinion on their diagnosis/treatment/prescription
• Provided only in written form

2. How does the video consultation or second opinion process begin?

1) Submit your medical records through our website:

2) Case coordinator and AMC physician review the records. Additional radiology/pathology readings may be requested

3) The case is referred to the appropriate specialist for review

4) The specialist’s opinion will be provided via video consultation or written report

3. What kind of medical records do I need to prepare?

• Diagnosis report from your treating physician
• Test results (lab, radiology, biological tests, etc.)
• Original imaging (if applicable, based on the department and diagnosis)
• Language Requirement: Records must be submitted in English or Korean

For video consultations, a local physician must be present during the consultation

4. How long does it take and how much does it cost?

Video Consultation:

• Duration: 7-14 business days
• Cost: 370,000 KRW

Second Opinion:

• Duration: 5-10 business days
• Cost: 320,000 KRW

Note: Radiology/pathology fees are excluded and may vary.

(e.g., CT: 70,000–90,000 KRW, MR: 300,000–450,000 KRW, PET-CT: 350,000–440,000 KRW, Pathology: varies)

Time and cost may change based on the patient’s condition.

5. How do I pay for my second opinion?

Option 1: Wire Transfer

• Transfer to the account number on your invoice

Option 2: Credit Card

• Send payment details to int@amc.seoul.kr

Important

• If you are a referring agency or institution, please use an official email address
• Data under personal email addresses cannot be transferred

6. Who can use this service?

Patients with diverse medical conditions can benefit from the expertise of Asan Medical Center, recognized for its highly specialized departments in Korea. Available treatments include radiofrequency ablation (RFA), nasal reconstruction, cosmetic surgery, care for end-stage liver disease, cancer treatment, and a wide range of other advanced medical procedures.

7. Do you offer language support for overseas patients?

Yes, AMC provides multilingual support with case coordinators and interpreters in the following languages

For further inquiries, please contact:

Working Hours: Mon~Fri 8:30AM~5:30PM (Korea Time)